SEND Support Tailored to Your Family

Clear, Practical Guidance When You Need It Most

Every child, family and SEND situation is different. The School Email Fix provides personalised support across a wide range of education and SEND concerns, helping parents understand what is happening, organise their evidence and communicate their concerns clearly.

Some parents may only need help with one email or document, while others need a more detailed review of their circumstances and ongoing support.

School Communication & Complaints

When communication with a school or local authority becomes difficult, knowing what to say and how to say it can feel overwhelming. Support is available to help you communicate your concerns clearly, confidently and appropriately.

This can include:

  • School email reviews and drafted responses
  • Formal correspondence with schools and local authorities
  • Complaints to schools, governors and local authorities
  • Meeting preparation
  • Written questions and meeting notes
  • Evidence reviews

The aim is to help you understand the situation, identify the important points and ensure your concerns are communicated clearly.

Personalised SEND Support

Every child and every family is different. Support is tailored to your individual circumstances, helping you understand your options and decide on the most appropriate next steps.

Knowledge Is Power

Clear, accessible guidance helps you understand SEND processes, evidence and your rights, giving you greater confidence when making decisions for your child.

You’re Not Alone

From difficult school emails and EHCPs to meetings, complaints and appeals, The School Email Fix provides supportive, practical guidance when you need it most.

EHCPs, Annual Reviews & Education Support

EHCP processes can involve large amounts of paperwork, evidence and unfamiliar terminology. The School Email Fix can help you understand what is required and prepare for the different stages of the process.

Support includes:

  • EHC needs assessment requests
  • EHCP draft reviews
  • EHCP amendments
  • Support with Sections I,B and F
  • Annual review preparation
  • Parental submissions
  • Emergency annual review support
  • School placement concerns
  • Home-to-school transport concerns

Every piece of support is considered in the context of the individual child, their needs, their circumstances and the evidence available.

EBSA, Attendance & Alternative Education

When a child is struggling to attend school, the situation can quickly become complicated and emotionally exhausting for families.

The School Email Fix provides support with:

  • EBSA and attendance concerns
  • Reintegration and return-to-school planning
  • Section 19 and alternative education concerns
  • School placement concerns

Support focuses on helping parents organise what has happened, understand the issues that need addressing and consider the most appropriate next steps.

Appeals, Tribunal & Case Support

When a SEND case reaches the appeal or tribunal stage, parents can be faced with unfamiliar processes, significant amounts of evidence and important deadlines.

Support is available with:

  • Refusal appeals
  • Tribunal paperwork preparation
  • Working document support
  • Evidence reviews
  • Case reviews and case review & preparation

The aim is to help you better understand your case, organise the relevant information and feel more prepared for the process ahead.

DLA application support & Bespoke Ongoing Support

Families can also receive support with DLA applications, helping parents organise and present relevant information about their child’s individual needs.

For more complicated or ongoing situations, bespoke ongoing support is also available. This can provide a more personalised level of assistance based on what is happening and the support your family requires.

Clear Pricing Before Any Work Begins

Every family needs a different level of support, so the service required will depend on your individual circumstances.

A clear price will always be agreed before any chargeable work begins. Additional paid work will never be completed without discussing it with you first, so you will understand what is included, what you are paying for and what happens next.

Every child is different. Every child matters. There is no one-size-fits-all approach to SEND.

Get in Touch

Every SEND journey is different, and sometimes knowing where to start is the hardest part. Get in touch with The School Email Fix with a brief outline of what is happening and the support you feel you may need. I will review your enquiry, explain the most suitable options and provide a clear price before any chargeable work begins.

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